Technical information

hp officejet 5500 series
chapter 8
62
maintain your hp officejet
Check the Self-Test Report for streaking or white lines. Make sure that there
is a solid black bar and three solid color bars. The bars should have even
consistency and extend across the page.
If color bars are missing, this might indicate that the tri-color print
cartridge is out of ink. You might need to replace the print cartridge.
For more information on replacing print cartridges, see replace the
print cartridges on page 63.
Streaks might indicate clogged nozzles or dirty contacts. You might
need to clean the print cartridges. For more information on cleaning the
print cartridges, see clean the print cartridges on page 67. Do not
clean with alcohol.
handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names
and how to handle the print cartridge.
Color bars
Black bar
Plastic tape with
pink pull tab
(must be removed)
Copper contacts
Ink nozzles
under tape
Do not touch the copper contacts or the ink nozzles