Specifications

Pointers for hook-up of voice/data equipment continued
No problem for the FAX machine.....but now it will not transmit any AUTO-FAX
tones after dialing a phone number. If The Stick is at the receiving end, it will
answer the call and detect the absence of FAX tones, assume it is a voice call
and route it to the VOICE 1 & 2 ports.
When you answer the phone, the person at the other end will say, “I am trying to
send you a FAX!” Of course you can manually transfer the call to your FAX by
pressing *2 (or another code if reprogrammed).
But before you do, we suggest you share the nugget of brilliant information found
in the preceding paragraph with your misguided (no pun intended) caller and
suggest the next time they fax you, try calling without lifting the FAX machine
handset. It will make everything a whole lot easier at both ends of the
conversation.
PC FAX Cards And The Meaning of Life...
If a PC FAX Card is connected to The Stick at the port labeled “FAX”, you should
have no operational problems when a call is routed. There are about a half-a-
million different types of PC FAX Cards on the market today and each has its
own operational idiosyncrasies.
If you do experience a problem, check the operations manual included with the
PC FAX Card. If you can’t figure the problem out on your own - call our Tech
Support gurus at 1-800-535-4651, they’re pretty sharp about stuff like that.
Answering Machines
An answering machine is an effective tool when used with The Stick. When
connected to either “VOICE” port, the answering machine will field any
unanswered voice calls, and via a message, provide instructions on how to
access other equipment.
A sample message might go something like this:
Hi! You have reached (Name/Company/Phone
Number). We are not in right now, but if you wish to
leave a message, wait for the beep.
If you want to send us a FAX, press * 2 (or reprogrammed code). If you
can’t dial * 2 on your phone, just stay silent after the beep and wait until the
answering machine stops.
You will then be transferred to the FAX automatically. Start transmission
when you hear our FAX signal. Thanks and have a nice day!