Programming instructions
Answer: Yes, but only with the CID unit on the Line (ahead of) side the ACP unit.
Also, a pro
gramming option must be changed to
delay the ACP’s answer of the phone company ring. Call our Technical Support
Department for assistance.
Question: I do not have a telephone for incoming voice calls on the line and want
all FAX calls (with and withou
t CNG tone)
to find my FAX machine. How should I install and program the POLNET?
Answer: Connect the FAX machine to the Device 1 port of the ACP. Call our
Technical Support Department for assistance in making
a required change to a programming option.
Then all inbound calls without a
Security Access Code to direct the call to another port
will ring Device 1
STICK II Questions and Answers
Question: Is STICK II compatible with phone company Voice Mail and/or Call
Forwarding services?
Answer: Since the STICK II must always “answer” the ring from the phone
company to do its job, there will never be an un
-
answered
call situation which means that the only time a message will be taken by the
phone company VM will be when the line is alread
y busy
and another party tries to call the number. This can be of benefit to some people
if the frequently occupy the line for lengthy periods.
An on
-
site answering machine will be necessary to take messages when you
can’t answer.
Question: How ca
n I make Caller ID work with the STICK II?
Answer: You must delay the STICK II to answer after the phone company sends
the CID data packet, between the 1st and 2nd ring
from the phone company. See programming instructions in the Operation Manual
(Sectio
ns 3) and set “Rings To Answer” option
register 15 to value of 2 for Line 1 and register 16 to value of 2 for Line 2.
Question: How do I program the STICK II?