Programming instructions

Answer: You must delay the STICK to answer after the phone company sends

the CID data packet, between the 1st and 2nd ring

from the phone company. See programming instructions in the Operation Manual

(Sections 2 & 3) and set "Rings To Answer" option

regi

ster 14 to value of 2.

Question: How do I program the STICK?

Answer: Specific instructions are provided in Sections 2 & 3 of the Operations

Manual. It explains commands and responses. Tip:

When entering a command to change the value in a register,

enter the 2 digit

entered. Examples; set Register 14 to 2 (enter 142), set register 13 to #345

(enter 13#345).

Question: All incoming calls, including Fax & Modem, ring on the telephone.

What's wrong?

Answer: Either you have lost power to the STICK (check that LED is glowing red)

or the program options in the STICK may have

gotten "scrambled" by a power glitch causing the STICK not to answer. In the

first case, confirm your power source. In the seco

case, see Operations Manual Sections 2 & 3 and reset the options to Factory

Presets, then re

program any custom settings you may

have had, i.e. CID ring to answer delay.

Question: Some FAX calls ring to my phones while others are received by the

FAX machine directly. What's wrong?

Answer: The FAX calls that are ringing on your phone are probably being

initiated by the sender in a manual way, which will not have

the CNG tone necessary for automatic routing and reception. The sender must

either i

nitiate their call in a way that will generate the

CNG tone or you will need to enter the *2 Security Access code on your phone to

transfer the call to your Fax machine. Another

reason some FAX calls ring to my phones while others are received by the FAX

machine directly is some equipment used for

sending FAX's may not be able to emit the CNG signal. They must then use the

correct access stream as shown in the Operations

Manual Section 4.3 to direct the call to the FAX port with the Security Access

Code

, i.e. 555

666

777,,*2,,*2.