Programming instructions

ly on the Line (Telco) side of the unit. Still others will allow the Caller ID unit to

be placed on either side of the unit (STICK &

STICK II) through program control or special installation (SR). Check the FAQ’s

under the products for additional inform

ation on this

subject.

Question: Is Call Waiting compatible with line sharing?

Answer: Call waiting will work with/through our devices. It must be understood

that data communication may be disturbed/impacted

if the Call Waiting signal is received during the data call. This may only cause a

“glitch” or my cause a complete disconnect.

Consider carefully if this feature fits your overall needs for the line.

Question: What types of equipment can be connecte

d to a line sharing unit?

Answer: These units are analog telephone devices designed to operate on

telephone company service. Basically, any analog

telephony equipment can be attached to any device port as desired to meet

individual needs.

Question

: How do I obtain Service/Repair for my unit?

Answer: Our Technical Support Department can be reached by 800

535

4651.

Hours are 8am to 5pm EST Monday through Friday.

Authorization b

efore sending the unit in for repair.

Question: What happens when I lose power to my line sharing unit?

Answer: With power off on most of our units, the phone company ring voltage will

be passed (shorted) through to the Voice or Device

1 port wher

e you will generally have your telephone equipment. This allows

basic telephone services (inbound and outbound) to be

provided during power outages. On the SR’s the ring voltage will be passed

through to all device ports where the first device to

answer

will capture the call which frequently is a FAX or a Modem

Question: Should I use Phone Company Voice Mail or is call forwarding a

requirement?