Programming instructions

ATX
-
300. The current version of these units has a programmable 3 second
delay before it answers on
the first ring. This will allow
the CID data to be sent by the phone company before the ATX answers the call.
This will enable a CID unit placed ahead (on the
line side) of the ATX
-
300 to see and capture the Called ID information. Earlier
versions did not have the CID delay. There is no
current ability to make a CID ID unit on the device side of an ATX
-
300 work.
Question: How do I program the ATX?
Answ
er: The ATX
-
250 and ATX
-
300 both use Dip Switches for most basic control
of functions. The ATX
-
300 has additional
programmability using the push
-
button and a telephone key
-
pad. Specific
instructions are provided in the respective Operations
Manual. It e
xplains the process in detail.
Question: All equipment hears all incoming rings. What's wrong?
Answer: You have probably lost power to the ATX. Check the power indicator
light.
Question: All incoming calls ring to Device 1. What's wrong?
An
swer: Your ATX may not be in the correct mode or configuration.
If an ATX
-
250, check that Dip switch 6 is up to auto route Fax calls to the Device
2 port.
If an ATX
-
300, check that the power light LED is on. The LED should indicate if
power is on.
If power is on, then check that Dip
switch 6 is up to route Faxes.
Question: Some FAX calls ring to my phones while others are received by the
FAX machine directly. What's wrong?
Answer: The FAX calls that are ringing on your phone are probably being
initiated by the sender in a manual way, which will not have
the CNG tone necessary for automatic routing and reception. The sender must
either initiate their call in a way that will
generate the
CNG tone or you will need to enter the #2 Security Access code on your phone
to transfer the call to your Fax machine.