User's Manual

44
ENTR® Dead Bolt User Manual
Mobile App
Symptom ŽƌƌĞĐƟǀĞĂĐƟŽŶ Page
The ENTR® mobile app is disconnected
ĨƌŽŵƚŚĞĚŽŽƌƵŶŝƚĂŶĚŽƌ/ĐĂŶΖƚĮŶĚŵLJ
lock on the app.
1. DĂŬĞƐƵƌĞLJŽƵƌƉŚŽŶĞŝƐĐŽŵƉĂƟďůĞǁŝƚŚďůƵĞƚŽŽƚŚ
ϰϬĂŶĚƚŚĂƚLJŽƵƌƉŚŽŶĞŵŽĚĞůĂŶĚK^ǀĞƌƐŝŽŶĂƌĞ
approved for ENTR®.
2. Refresh the app.
3. Only one phone can connect to ENTR® at the same
ƟŵĞ/ƚΖƐƉŽƐƐŝďůĞƚŚĂƚĂŶŽƚŚĞƌƵƐĞƌΖƐƉŚŽŶĞŝƐĂůƌĞĂĚLJ
ĐŽŶŶĞĐƚĞĚƚŽEdZΠ/ĨƐŽĐůŽƐĞƚŚĞĂƉƉŽŶĂŶLJŽƚŚĞƌ
ƵƐĞƌΖƐƉŚŽŶĞ
4. ůŽƐĞƚŚĞĂƉƉƚƵƌŶŽīLJŽƵƌƉŚŽŶĞΖƐůƵĞƚŽŽƚŚdŚĞŶ
ƚƵƌŶůƵĞƚŽŽƚŚďĂĐŬŽŶĂŶĚŽƉĞŶƚŚĞĂƉƉ
5. dƵƌŶƚŚĞĚŽŽƌƵŶŝƚŽīĂŶĚƚŚĞŶƚƵƌŶŝƚŽŶĂŐĂŝŶ
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/ΖǀĞƵƉĚĂƚĞĚƚŚĞK^ŽŶŵLJŵŽďŝůĞƉŚŽŶĞ
ďƵƚƚŚĞEdZΠĂƉƉƐƟůůŝƐŶΖƚǁŽƌŬŝŶŐ
properly.
/ĨLJŽƵĂƌĞĂůŽĐŬŽǁŶĞƌƵŶŝŶƐƚĂůůĂŶĚƚŚĞŶƌĞͲŝŶƐƚĂůůƚŚĞ
ĂƉƉdŚĞŶŐŽƚŽDLJ>ŽĐŬƐŝŶƚŚĞĂƉƉĂŶĚĐŚŽŽƐĞůŽĐŬ
recovery. Use your owner password to recover the lock.
/ĨLJŽƵĂƌĞĂƵƐĞƌƉůĞĂƐĞĂƐŬƚŚĞůŽĐŬŽǁŶĞƌƚŽŝƐƐƵĞLJŽƵ
a new key.
38
/ΖŵƵŶĂďůĞƚŽĐŽŵƉůĞƚĞƚŚĞΖ^ĞƚKǁŶĞƌΖ
ƉƌŽĐĞƐƐďĞĐĂƵƐĞ/ĐĂŶΖƚƐĐĂŶƚŚĞYZŽŶƚŚĞ
EdZΠƉĂĐŬĂŐĞ
1. sĞƌŝĨLJƚŚĂƚLJŽƵŚĂǀĞĂǁŽƌŬŝŶŐŝŶƚĞƌŶĞƚĐŽŶŶĞĐƟŽŶ
2. dƌLJƚŽĞŶƚĞƌƚŚĞƵŶŝƚΖƐƐĞƌŝĂůŶƵŵďĞƌŵĂŶƵĂůůLJ
;/&hϬϬϬdždždždžͿ
3. KƉĞŶĂƟĐŬĞƚŽŶǁǁǁĞŶƚƌůŽĐŬĐŽŵ
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/ŚĂǀĞĐƌĞĂƚĞĚĂŬĞLJĨŽƌĂŶĞǁƵƐĞƌďƵƚƚŚĞ
ƵƐĞƌĚŽĞƐŶΖƚƐĞĞƚŚĂƚƚŚĞŬĞLJŝƐĂǀĂŝůĂďůĞ
ĞǀĞŶƚŚŽƵŐŚƚŚĞƵƐĞƌŝƐǁŝƚŚŝŶƚŚĞůŽĐŬΖƐ
ůƵĞƚŽŽƚŚƌĂŶŐĞ
1. As only one phone can connect to the lock at the same
ƟŵĞƉůĞĂƐĞŵĂŬĞƐƵƌĞLJŽƵŚĂǀĞĐůŽƐĞĚLJŽƵƌĂƉƉ
2. sĞƌŝĨLJƚŚĂƚLJŽƵĐŽŵƉůĞƚĞĚƚŚĞŬĞLJĐƌĞĂƟŽŶƉƌŽĐĞƐƐďLJ
ƐĞůĞĐƟŶŐƚŚĞΗĂĐƟǀĞΗďƵƩŽŶ
3. sĞƌŝĨLJƚŚĂƚƚŚĞŶĞǁƵƐĞƌĚŝĚŶŽƚĞdžĐĞĞĚƚŚĞĞdžƉŝƌĂƟŽŶ
ƟŵĞLJŽƵŚĂǀĞƐĞƚĨŽƌƚŚŝƐŬĞLJ
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/ΖŵƵŶĂďůĞƚŽŽƉĞŶƚŚĞĚŽŽƌĨƌŽŵĂ
ĚŝƐƚĂŶĐĞŽĨϭϬŵĞƚĞƌƐLJĂƌĚƐ
1. dŚĞĂƉƉǁŽƌŬƐǀŝĂĂůƵĞƚŽŽƚŚĐŽŶŶĞĐƟŽŶǁŚŝĐŚĐĂŶ
be impacted by the environment.
2. &ŽƌďŽƚŚƐĞĐƵƌŝƚLJĂŶĚĨƵŶĐƟŽŶĂůŝƚLJƌĞĂƐŽŶƐƚŚĞŝĚĞĂů
ŽƉĞƌĂƟŶŐĚŝƐƚĂŶĐĞƐŚŽƵůĚŶŽƚĞdžĐĞĞĚϱŵĨƌŽŵƚŚĞĚŽŽƌ
3. dƌLJŵŽǀŝŶŐĂƐĐůŽƐĞĂƐƉŽƐƐŝďůĞƚŽƚŚĞůŽĐŬ
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/ΖŵŐĞƫŶŐƐƚƌĂŶŐĞĞƌƌŽƌŵĞƐƐĂŐĞƐĂŶĚŽƌ
ƚŚĞĂƉƉĐƌĂƐŚĞĚĚƵƌŝŶŐŽƉĞƌĂƟŽŶ
1. sĞƌŝĨLJƚŚĂƚLJŽƵĂƌĞƵƐŝŶŐĂƐƵƉƉŽƌƚĞĚŵŽďŝůĞĚĞǀŝĐĞĂŶĚ
OS for ENTR® app.
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Symptom ŽƌƌĞĐƟǀĞĂĐƟŽŶ Page
/ŚĂǀĞƌĞƉůĂĐĞĚƚŚĞďĂƩĞƌŝĞƐďƵƚǁŚĞŶ/
ƉƌĞƐƐŽŶΗϱΗŶŽƚŚŝŶŐŚĂƉƉĞŶƐ
zŽƵŶĞĞĚƚŽĮƌƐƚƉŽǁĞƌͲƵƉƚŚĞǁĂůůƌĞĂĚĞƌďLJƉƌĞƐƐŝŶŐĂŶĚ
ŚŽůĚŝŶŐƚŚĞΗηΗďƵƩŽŶĨŽƌϱƐĞĐŽŶĚƐ
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DLJϱͲLJĞĂƌŽůĚƐŽŶĂŶĚŚŝƐŐƌĂŶĚŵŽƚŚĞƌΖƐ
ĮŶŐĞƌƉƌŝŶƚƐĂƌĞŶŽůŽŶŐĞƌǁŽƌŬŝŶŐǁŝƚŚƚŚĞ
ĮŶŐĞƌƉƌŝŶƚƌĞĂĚĞƌ
ŽƚŚĐŚŝůĚƌĞŶĂŶĚƚŚĞĞůĚĞƌůLJŚĂǀĞĮŶŐĞƌƉƌŝŶƚƐƚŚĂƚ
ĐŚĂŶŐĞ/ĨƚŚŝƐŽĐĐƵƌƐLJŽƵΖůůŚĂǀĞƚŽƌĞƉĞĂƚƚŚĞĮŶŐĞƌƉƌŝŶƚ
ůĞĂƌŶŝŶŐƉƌŽĐĞƐƐĨŽƌƚŚĞŵ
ůƚĞƌŶĂƟǀĞůLJƚŚĞLJĐĂŶƵƐĞĂW/EĐŽĚĞ
30
dŚĞĮŶŐĞƌƉƌŝŶƚdŽƵĐŚƉĂĚŬĞLJƐĂƌĞŶΖƚ
ĨƵŶĐƟŽŶŝŶŐƉƌŽƉĞƌůLJ
WůĞĂƐĞŐŽƚŽ^ĞƫŶŐŵŽĚĞͲͲхĞǀŝĐĞͲͲхĞǀŝĐĞŝŶŽƌĚĞƌƚŽ
ŐĞƚƚŚĞƉƌŽĚƵĐƚǀĞƌƐŝŽŶŽŶƚĂĐƚLJŽƵƌůŽĐŬƐŵŝƚŚŝŶƐƚĂůůĞƌ
ĨŽƌĨƵƌƚŚĞƌŝŶĨŽƌŵĂƟŽŶĂŶĚŶĞdžƚƐƚĞƉƐ
6