User's Manual

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ENTR™ Dead Bolt User Manual
Constant Usage
Symptom Correcve acon Page
ENTR™hasstarteddoublebeeping
wheneverIlockorunlockthedoor.
Thisisanindicaonyourbaeryislow;it'smeto
chargethedoorunit.
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Theunithasstartedtobeepconstantly. 1.Placetheknobinthezeroposion.
2.Pleaseconsultyourlocksmithorinstaller.
20
Slidersaren'trespondingasexpected. Turntheunito,waitfor3seconds,andthenturnit
backontoresetit.
20
Thetouchpanelisn'trespondingas
expected.
Turnthedoorunitoandwaitfor3seconds.When
turningthepowerbackon,avoidtouchingthefront
panelunltheunitbeeps.
12-19
Thelatchisn'tmovingfullyintoposion. 1.Pull/pushthedoortowardtheframeandobserveif
theproblemissolved.Ifso,consultyourlocksmiths
toadjustthedoororlockcase.
2.Verifythatthelockisoperangsmoothlywhen
manuallyusingthekey.
6
WhenIlockorunlocktheunit,anerror
soundoccurs.
Pleaseconsultwithyourlocksmith/installertoadjust
thedoororlockcase.
6
Thepoweradaptorisnotchargingthe
doorunit.
MakesureyouareusingthededicatedENTR™power
adaptorthatwassuppliedwithyourlock.Standard5V
poweradaptorsWILL NOTchargetheunit.
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Whenifullyopenthedoortheknobis
touchingthewall.
Placeadoorstopatcorrectposiontopreventthedoor
fromopeningtoowidelyanddamagingtheknobor
nearbywall.
Fingerprint/Touchpad Reader
Symptom Correcve acon Page
I'mhavingtroublepairingwiththewall
reader.
1.Repeatthepairingprocessunlyouheardoublebeep
fromboththedoorunitandthewallreader.
2.Insomecases,ifthereareelectro-magnec
interferences,theremaybeaneedtorepeatthepairing
processseveralmesunlpairingiscompleted.
22
I'mhavingtroublepairingthewallreader
withthedoorunit.
Setthedoorunittopairmode,bypressingAdd+Code
+1,thenimmediatelysetthewallreadertopairmode.
You'llhavea30secondwindowunlthedoorunitreverts
backtostandbymode.
22
Thewallreader'sblueLEDisblinking,but
thedoorunitisn'tresponding.
Verifythatthewallreaderispairedtothedoorunitby
redoingthepairingprocess--youwillheardoublebeeps
frombothdeviceswhencompleted.
25
Thetouchpadisn'taccepngthePINcode
I'mentering.
1.Thisspeciccodealreadyexistswithinthedevice's
memory.
2.MakesurethatthePINcodeis4-10digits.
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