Instruction manual

Page 1817 of 3156
Features and Services
Intercept Computer Enhancements
Contents
The following are the topics in this section:
Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1817
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1818
Feature interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1818
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1818
Feature implementation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1818
Task summary list . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1818
Feature operation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1820
Feature description
When an intercept transfer is activated from a customer or tenant extension,
it can be configured so that only external calls are forwarded to the external
intercept DN (ECDN). The internal calls are forwarded to an answering
machine, or the internal intercept DN (ICDN). This applies only if the
extension’s flexible call forward no answer DN (FDN) is not configured as
an intercept position.
The answering machine must be a multi-channel machine, connected to both
the Meridian 1 switch and Intercept Computer. The channels are 2500-type
sets, defined in a group hunt list for the answering machine. The group hunt
list contains 2500-type sets with a Class of Service of Intercept Computer
Answering Machine Allowed (IAMA). The Pilot DN for the Group Hunt List
is defined as the ICDN, allowing calls intercepted at the Intercept Computer
to terminate on the answering machine.