Instruction manual

Page 1814 of 3156 Intercept Computer Dial from Directory
553-3001-306 Standard 10.00 January 2002
ICTD = YES operation examples
Attendant Console is Idle
The Attendant Console is idle, all lamps are dark, the display is blank, and the
Release key is lit. On the ICT the attendant types the name of the called party.
The ICP database is scanned to get information about this person. The
information, including extension DN 4004, is then displayed on the screen.
After the attendant presses the Dial from Directory key on the ICT keyboard,
the Release lamp is dark, the Loop lamp for loop “0’ is lit, and the SRC lamp
on loop “0” is slowly winking. The Attendant Console display shows DN
4004. Set 4004 is ringing.
The Attendant Console was idle when dialing was performed from the ICP
computer (the call was handled as if it was initiated from the Attendant
Console).
Attendant Console has Established a Call on SRC
The attendant is talking with the SRC party (DN = 4002 and ATDN is
displayed), loop key “0” is lit, the SRC lamp is lit, and the DEST lamp is dark.
The SRC party desires to be extended to party A. On the ICT the attendant
types the name of party A. The ICP database is scanned to get information
about this person. The information, including extension DN 4004, is then
displayed on the screen.
After the attendant presses the Dial from Directory key on the ICT keyboard,
the DEST lamp is slowly winking, the Loop lamp for loop “0” is still lit, the
SRC lamp on loop “0” is still lit. The Attendant Console display shows DN
4004. Set 4004 is ringing.
The attendant was connected to the SRC party (DN 4002) when dialing from
the ICP computer (the call was handled as if it was initiated from the
Attendant Console).