Instruction manual

Page 1810 of 3156 Intercept Computer Dial from Directory
553-3001-306 Standard 10.00 January 2002
To override Do Not Disturb for an extension DN:
• Press an idle Loop key on the Attendant Console.
• Dial a DN from the ICT.
• Press the DND IND key on the Attendant Console.
Message Waiting Indication
To activate the message waiting lamp:
• Press the Loop key and the Message Indication (MSG INDIC) key on the
Attendant Console.
• Dial the set’s DN from the ICT.
• Press the Message Indication key and the Release key on the Attendant
Console.
The same approach can be used to turn off a Message Waiting lamp by using
the Message Cancel key instead of the MSG INDIC key.
Multi-Tenant Service
The ICP Dial from Directory feature only works at the customer level. If
several tenants are configured for a customer, they will all be affected by the
ICTD prompt in LD 15.
Network Tenant Service
The ICP Dial from Directory feature only works at the customer level and for
a single node. If several tenants are configured in a network situation, they
will all be affected by how the ICTD prompt in LD 15 has been configured
for the customers on different nodes.
Night Key
Position Busy
If the Attendant Console has the Night key activated (for instance, it is busy
or in Night Service), it is still possible to dial from the ICT.
Slow Answer Recall Enhancement
If the attendant extends an SRC party to a DEST party on the local node, but
slow answer recall occurs since the DEST does not answer, it is possible to
dial a new DN from the ICP (the DEST is disconnected when the attendant
answers).