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Instruction manual

ManualsBrandsMTS Systems ManualsComputer equipmentVIP 1216 PVR
841842843844845846847848849850
Page 1805 of 3156
Features and Services
Intercept Computer Dial from Directory
Contents
The following are the topics in this section:
Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1805
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1806
Feature interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1806
Pre-dial Operations . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1806
Post-dial Operation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1808
Other Feature Interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1808
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1811
Feature implementation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1812
Task summary list . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1812
Feature operation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1813
ICTD = NO . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1813
ICTD = YES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1813
ICTD = YES operation examples . .. . . . . . . . . . . . . . . . . . . . . . . . . 1814
Feature description
An Intercept Computer (ICP) is an external information system that can be
added to enhance attendant operation. Whenever an attendant answers an
internal direct call, or any redirected call due to ICP Call Forwarding (CFW),
the Intercept Computer Terminal (ICT) screen is lit up with information
regarding either the caller (for internal calls), or the “called” party (for
redirected calls). This information is presented to the attendant who can then
give the appropriate information to the caller. For an external call, no
information is displayed on the ICT screen.