Instruction manual

Page 1709 of 3156
Features and Services
Incoming Call Indicator Enhancement
Contents
The following are the topics in this section:
Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1709
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1709
Feature interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1709
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1710
Feature implementation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1710
Task summary list . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1710
Feature operation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1711
Feature description
This enhancement introduces the Incoming Call Indicator (ICI) – the RDI-
intercept ICI on the Attendant Console. This ICI identifies a Direct Inward
Dialing (DID) call that has been intercepted to the attendant because the
destination station is restricted from receiving DID calls (RDI Class of
Service).
Operating parameters
If the attendant is within a Meridian network, a special signal must be sent to
the attendant when RDI-intercept to the attendant occurs.
Feature interactions
AC15 Recall: Transfer from Norstar
If the held party recalls the attendant due to intercept or recall treatment, the
recall is presented to the corresponding ICI key (INT or RLL).