Instruction manual

In-Band Automatic Number Identification Page 1703 of 3156
Features and Services
Call Detail Recording (CDR) records
Because IANI and Integrated Services Digital Network (ISDN) cannot be
configured on the same trunk group, the IANI report is able to appear in place
of the Calling Line Identification (CLID) records. The ANI number is shown
on the second line of the CDR report in the following format:
where:
For a complete description of CDR output, see Call Detail Recording:
Description and Formats (553-2631-100).
Operating parameters
IANI operates on T1, Direct Inward Dialing (DID), and TIE trunks only.
IANI cannot be configured on the same trunk with Electronic Switched
Network (ESN), Integrated Services Digital Network (ISDN), or Dialed
Number Identification Service (DNIS).
The auto-terminating Automatic Call Distribution (ACD) Directory Number
(DN) is configured in LD 14. Any ACD agent specified to answer IANI calls
also receives standard ACD calls. When a standard ACD call is received on
a non-ISDN or non-ANI trunk, no ANI numbers are displayed.
If an IANI call terminates on a non-ACD DN, no ANI digits appear on the
telephone display. Likewise, no PCI messages are sent across the Application
Module Link (AML).
Auxiliary Processor Link (APL) is not supported.
N 002 00 T00004 01 03/24 10:15 00:00:38 4155551212******
N = record type
002 = record sequence number
00 = customer number
T00004 = trunk route and member number
01 = ACD Agent Position ID
03/24 = date (month/day)
10:15 = time (hour:minute)
00:00:38 = duration (hours:minutes:seconds)
4155551212****** = ANI number (ten digits followed by ******)