Instruction manual

Page 1628 of 3156 Group Hunting Queuing Limitation Enhancement
553-3001-306 Standard 10.00 January 2002
Feature operation
A group hunt list member is active if any call to the PLDN can terminate on
the member set when it is idled. Conversely, a group hunt list member is not
active if Group Hunt Termination Denied (GHTD) Flexible Feature Code
(FFC) is dialed, and, or, Call Forward All Calls is active for the member and
Call Forward Ignore (CFWI) in LD 57 is NO for the PLDN.
When the response to the MQUE prompt is ACTM and a call is routed to or
dials a PLDN and it cannot terminate on an active member station, the call is
linked to the PLDN queue (if the number of calls waiting in the PLDN queue
is lower than the threshold limit). If the number of calls waiting in the PLDN
queue reaches the threshold limit, calls are no longer linked to the PLDN
queue. If the call is an internal call or attendant-extended call, busy tone is
given to the originating party. If the originating call is a Direct Inward Dialing
(DID) or Central Office (CO) trunk, it is routed to the attendant as a Call
Forward Busy call. The Attendant Console display shows the PLDN (the
attendant cannot Break-in or Busy Verify to a PDLN).
When a call is queued against a PLDN, Camp-on tone is given to the first
member of the group hunt list having Warning Tone Allowed (WTA) Class
of Service. If none of the members has WTA Class of Service, the Camp-on
tone is not provided.