Instruction manual

Page 1626 of 3156 Group Hunting Queuing Limitation Enhancement
553-3001-306 Standard 10.00 January 2002
Operating parameters
Although Automatic Call Distribution (ACD) DNs, Integrated Voice
Messaging Service (VMS) DNs, Listed Directory Numbers (LDNs), Route
access codes, Electronic Switched Network (ESN) access codes, and other
Pilot DNs can be defined as a group hunt list member, it is recommended that
they are not used due to the fact that these targets are considered as active
when computing the threshold, regardless of their actual state.
Feature interactions
Call Forward by Call Type
Call Forward No Answer
An external call is made to the PLDN. An idle group hunt list member station
is rung but does not answer. If the member station has Call Forward No
Answer (FNA) or Call Forward by Call Type Allowed (CFTA) Class of
Service, then the call is transferred to the attendant after the number of ring
cycles defined for Call Forward No Answer has been reached. If the call is an
internal call, then the system searches for another idle group hunt list
member.
Call Transfer
If a call is transferred to the PLDN, and all Group Hunt list members are busy,
the call is queued to the PLDN, if the number of queued calls is less than the
Group Hunt Threshold limit. If the number of queued calls has reached the
Group Hunt Threshold limit, the call is not queued and busy tone is returned
to the transferring party.
Feature packaging
This feature is packaged under French Type Approval (FRTA) package 197;
and Group Hunt/DN Access to SCL (PLDN) package 120.
Feature implementation
Task summary list
The following task is required:
LD 57 – For the Group Hunt Queuing Limitation Enhancement, responses to
the following prompts are required: