Instruction manual

Page 1621 of 3156
Features and Services
Group Hunting Queuing Limitation
Contents
The following are the topics in this section:
Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1621
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1622
Feature interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1622
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1622
Feature implementation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1623
Task summary list . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1623
Feature operation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1624
Feature description
The Group Hunting Queuing Limitation feature restricts the maximum
number of calls that can be queued against a Pilot Directory Number (DN).
The Group Hunting Queuing Limitation feature adds a prompt (MQUE -
Maximum Queue) in LD 57 which allows a user to define a limit on the
number of calls queued against a Pilot DN. The valid inputs are:
• 0 No calls can be queued.
• 1 One call can be queued.
• ALL All calls may be queued (default).
• <CR> Setting is left as is.
When the maximum is exceeded, the next call that attempts to queue will be
given busy treatment.