Instruction manual

Page 1600 of 3156 Group Hunt
553-3001-306 Standard 10.00 January 2002
Queuing
If all members of a group hunt list are busy, calls are queued against the Pilot
DN of that group hunt list. Ring back tone is provided. There are a number of
options available to control the number of calls allowed to be queued against
any given Pilot DN. These options are:
• Group Hunt Queuing Limitation allows the system administrator to
select, via service change, the number of calls allowed to queue against
the Pilot DN. The selection is made by responding to the MQUE
(Maximum Queue) prompt in LD 57. The valid responses to this prompt
are:
— 0 — No calls allowed to queue.
— 1 — One call allowed to queue.
— ALL — No limit to the number of calls allowed to queue.
• Group Hunt Queuing enhancement, which limit the number of calls
allowed in the queue to the number of members in the list requires that
the French Type Approval package (197) be equipped.
• For systems equipped with the French Type Approval package (197) an
additional response is allowed:
— ACTM — The number of calls allowed to queue must be less than
or equal to the number of active group hunt list members.
Group Hunting Activation and Deactivation
Group hunting deactivation allows an idle station to appear busy to a specific
hunt group, or to all hunt groups. Therefore, the set is effectively removed
from the group hunt list.
To deactivate a set from a specific hunt group, the station user dials the
GHTD (Group Hunt Termination Denied) FFC followed by the group hunt
Pilot DN associated with that group and then goes on-hook. Overflow tone is
returned if the operation is not successful.
To deactivate a set from all hunt groups, the station user dials the GHTD FFC
and then goes on-hook. For Meridian 1 proprietary telephone station users,
this option can also be selected for the Primary Directory Number (PDN) on
key 0 by depressing the GHD (Group Hunt Denied) key. The associated
indicator turns on steadily if the operation is successful.