Instruction manual

Page 1580 of 3156 Generic XFCOT Software Support
553-3001-306 Standard 10.00 January 2002
With this feature, a disconnect-supervised loopstart Central Office trunk
follows normal XFCOT rules for trunk-to-trunk connection and
disconnection.
Functionality is provided on the following IPE circuit cards:
• NTCK16AD for PPM/BAT/BTS
• NTCK16BD for BAT/BTS
Operating parameters
There are no operating parameters associated with this feature.
Feature interactions
Automatic Call Distribution
This feature is used when a large number of incoming calls are to be answered
by a designated group of telephone sets. Calls that cannot be answered
immediately are put in an Automatic Call Distribution (ACD) queue.
ACD is allowed on disconnect supervised or unsupervised loopstart trunks. If
a caller on an unsupervised loopstart trunk disconnects while the call is in an
ACD queue, it is detected when the call is answered by an ACD agent.
With this development, caller disconnection is detected by disconnect-
supervised loopstart trunk on an XFCOT card and disconnected callers are
then dropped from the ACD queue.
Other ACD operations that require a disconnect-supervised COT such as
INTERFLOW, NCFW and NITE RAN are now allowed on a disconnect-
supervised loopstart trunk on an XFCOT card.
Call Park
Call Park feature allows an attendant or telephone user to place a call in
parked state (connected to a parked DN) where it can be retrieved by any
attendant console or station set. If the call is not retrieved after a customer-
defined time, the call is recalled to the telephone user who parked it.
Call Park is allowed on disconnect-supervised or unsupervised IPE loopstart
Central Office trunks. If a caller on an unsupervised loopstart trunk
disconnects while the call is in parked state is detected when the parked call
is recalled or answered.