Instruction manual

Page 1575 of 3156
Features and Services
Forward No Answer Call Waiting Direct
Inward Dialing
Contents
The following are the topics in this section:
Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1575
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1575
Feature interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1576
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1576
Feature implementation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1576
Task summary list . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1576
Feature operation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1577
Feature description
The Forward No Answer Call Waiting Direct Inward Dialing (FCWD)
feature allows a Direct Inward Dialing (DID) call that encounters a busy set
with Call Waiting Allowed to be routed to an attendant (or recalled to the
night DN during Night Service), if it is not answered within a customer-
defined period (between 2-126 seconds). If Return to Same Attendant is
equipped, the call is routed to the first available attendant.
Operating parameters
There are no operating parameters associated with this feature.