Instruction manual
Flexible Attendant Call Waiting Thresholds Page 1495 of 3156
Features and Services
Feature implementation
Task summary list
The following is a summary of the tasks in this section:
1 LD 15 – The Customer Data Block service change accepts the options
FACD and FACA to be defined as a customer option. The range and
usage of the CWCL thresholds is defined by the FAC option selected. To
allow the calls waiting thresholds to be defined as percentages respond
to the OPT prompt with FACA. To allow the calls waiting thresholds to
be defined as number of calls respond to the OPT prompt with FACD.
2 LD 21 – Print Routine 2 is modified to include OPT FACD or FACA
setting and the new CWCL range settings in the Customer Data Block
printout.
3 LD 93 – As for the Customer Data Block, the CWCL threshold usage is
changed with the selection of a FAC option in the Customer Data Block.
LD 15 – The Customer Data Block service change accepts the options FACD and FACA to be
defined as a customer option. The range and usage of the CWCL thresholds is defined by the FAC
option selected. To allow the calls waiting thresholds to be defined as percentages respond to the
OPT prompt with FACA. To allow the calls waiting thresholds to be defined as number of calls
respond to the OPT prompt with FACD.
Note: If OPT is changed from FACD to FACA, or from FACA to
FACD, a new value must be set for CWCL in LD 15 or the default values
(0 0) will be used. The values of the call waiting thresholds for the tenant
level in LD 93 are set equal to the customer level LD 15 values. A service
message is output when the values are set.
Prompt Response Description
REQ: CHG NEW Modify or create data block.
TYPE: CDB
ATT
Customer Data Block.
Attendant Console options.
CUST 0-99
0-31
Customer number.
For Option 11C.
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