Instruction manual

Page 1493 of 3156
Features and Services
Flexible Attendant Call Waiting
Thresholds
Contents
The following are the topics in this section:
Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1493
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1494
Feature interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1494
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1494
Feature implementation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1495
Task summary list . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1495
Feature operation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1497
Feature description
When there are no calls waiting in the attendant queue the Call Waiting Lamp
on all Attendant Consoles is dark. The lamp is lit as soon as the first call
arrives that can not be presented to a console.
When the number of calls waiting in the attendant queue exceeds the upper
threshold, defined by the CWCL prompt in LD 15, the Call Waiting Lamp
(CWL) state on all Attendant Consoles is changed from lit to flash (60
impulses per minute).
When the number of calls waiting in the attendant queue drops below the
lower threshold, defined by the CWCL prompt in LD 15, the CWL state on
all Attendant Consoles is changed from flash to lit.