Instruction manual

Page 1422 of 3156 Enhanced Night Service
553-3001-306 Standard 10.00 January 2002
The customer will also be able to define whether the Night Waiting tone will
be given to Night stations. With Night Call Waiting tone allowed, busy Night
stations are notified when an incoming call is terminating on them. The
incoming call will be queued on the Night station until it becomes idle. When
the Night station becomes idle the incoming call will be presented.
This enhancement allows incoming DID trunks to be queued against busy
Night stations, thereby making their operation the same as all other Public
Network trunks.
Normal Night Service
With the feature active, the existing Night Service feature is enhanced by
providing a night (NITE) prompt for applicable DID trunks. Night numbers
for DID trunks can be defined in their respective trunk blocks against the
prompt. Attendants will be able to change their night numbers by specifying
their corresponding access codes and member numbers using the existing
Flexible Night Service feature.
Group Night Service
The customer is allowed to assign individual Public Switched Telephone
Network (PSTN) trunks to one of ten night group numbers (0 to 9). Each
Night group has up to ten night directory numbers associated with it. During
Night Service, incoming calls on a trunk will be routed to one of the directory
numbers associated with that trunk. The actual number called is determined
by a Night Service Option number corresponding to the Night Group number
programmed by the attendant during day service.
When an incoming call is routed to a busy directory number, an optional
Night Call Waiting tone may be applied to that number to notify the user that
a call is waiting. The call on the trunk will be queued until the night directory
number becomes free.
Operating parameters
The same feature requirements apply as for Night Service, as well as the
following requirements:
• Enhanced Night Service does not apply to Auto-terminate trunks.