Instruction manual

Page 1410 of 3156 End-to-End Signaling
553-3001-306 Standard 10.00 January 2002
Call Party Name Display
When entered after a call is answered, EES digits are displayed immediately
following the CPND name of the connected party. Leading DN digits and
name characters may be shifted out of the display window.
Conference End-to-End Signaling
Improved EES does not apply when the parties are in a conference call. In
conference EES, a Tone and Digit Switch (TDS) loop is attached to the
conference loop when a digit is pressed by one of the conferenced parties, and
TDS is released when the digit is released. The setting of the EEST prompt
determines whether the DTMF feedback tone is provided or not. The DTMF
prompt is ignored for Conference EES.
EuroISDN Continuation
End-to-End Signaling is supported on all outgoing EuroISDN routes as soon
as the CALL PROCEEDING message with a Progress Indicator is received.
EuroISDN Trunk - Network Side
EuroISDN Master Mode
End-to-End Signaling, which allows in-band dialing to be performed on
ISDN trunks before and after the call has been answered, is supported on the
EuroISDN Trunk - Network Side connectivity.
In the case of tandem with ISDN trunks, the necessary information to allow
the End-to-End Signaling feature is tandemed to the ISDN trunk. At this
point, it becomes the responsibility of the end user switch to provide the End-
to-End Signaling service.
Multi-Party Operations – Three-Party Service
The party receiving the patience tone or the Misoperation ringback is not able
to use EES.
Silent Observe
EES supports the Silent Observe feature of Automatic Call Distribution
(ACD), like any other feature that involves EES between two telephones. A
supervisor can use this ACD feature to silently observe an agent.