Instruction manual

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Features and Services
Emergency Services Access
Emergency Services Access (ESA) is a feature that places a customer in
compliance with new federal legislation that requires the Private 911 type of
functionality provided by ESA. Please note, however, that the ESA feature is
also generally useful for users who are not subject to legislation, and is broad
enough to be used in different countries. For example, it will be appreciated
by any customer who wants to route emergency calls in a special manner, or
who wants to be notified when a telephone user makes an emergency call. It
would also appeal to a customer who wishes to have ESA calls answered on-
site, on the business premises, rather than being forwarded to the Public
Services Answering Point (PSAP).
Please refer to the Emergency Services Access: Product Description and
Administration (553-3001-313) guide for complete information.