Instruction manual

Page 1396 of 3156 Electronic Switched Network
553-3001-306 Standard 10.00 January 2002
Off Hook Queuing
Off Hook Queuing (OHQ) is an optional feature available at any switch
equipped with BARS, NARS, or CDP. If all facilities are busy when an
individual places a BARS, NARS, or CDP call, the OHQ feature enables the
individual to wait off hook for a programmed length of time until a facility
becomes available. OHQ is described in the Network Queuing: Description
(553-2751-101).
Operating parameters
Refer to the appropriate Nortel Networks technical publication for each ESN
feature.
Feature interactions
Refer to the appropriate Nortel Networks technical publication for each ESN
feature.
Feature packaging
Basic Authorization Code (BAUT) package 25 requires:
• Charge Account/Authorization Code (CAB) package 24.
Basic Alternate Route Selection (BARS) package 57 requires:
• Basic Routing (BRTE) package 14
• Network Class of Service (NCOS) package 32
Coordinated Dialing Plan (CDP) package 59 requires:
• Basic Routing (BRTE) package 14
• Network Class of Service (NCOS) package 32
• Flexible Call Back Queuing (FCBQ) package 61
Network Alternate Route Selection (NARS) package 58 requires:
• Basic Routing (BRTE) package 14
• Network Class of Service (NCOS) package 32