Instruction manual

Page 1354 of 3156 Do Not Disturb
553-3001-306 Standard 10.00 January 2002
To enable Group Do Not Disturb (DNDG), the DNDI package must be
equipped. DNDI allows the user to activate, cancel, and verify the presence
of the feature. A separate Group Do Not Disturb (DNDG) key is assigned to
each Attendant Console for activating the DNDG feature.
Operating parameters
A maximum of 100 groups (0-99) can be defined per customer. Each group
can contain up to 127 DNs.
A maximum of 20 DNDG keys can be equipped on an M2250 Attendant
Console. Ten DNDG keys can be equipped on a QCW or M1250 Attendant
Console. Alternatively, the DNDI key plus dial-access can be used to activate
DND for up to 100 groups.
To activate DNDG using a DNDG key, a group of telephones must be defined
for that key (see LD 26).
For Individual Do Not Disturb (DNDI), a Direct Inward Dial (DID) call to a
DN with DND active goes to the attendant if DNDT in LD 15 is set to BST
or ATT. If the attendant is in Night Service, DID calls go to the night DN, if
one is specified.
For Group Do Not Disturb (DNDG), if a DN is busy or has DND active, a
DID caller gets a busy tone. If DNDT in LD 15 is set to CDB or RAN, and a
DN is busy or has DND active, the DID caller gets RAN and then goes to the
attendant.
Feature interactions
Attendant Alternative Answering
A DN in the DND mode is free to originate calls but appears busy to incoming
calls. Call Forward All Calls takes precedence over DND indication on
Attendant Alternative Answering (AAA) DNs.
Attendant Blocking of Directory Number
The Attendant Blocking of DN feature will override the Do Not Disturb
feature. If the dialed DN of the set that has the Do Not Disturb feature active
is idle, the DN will be blocked and if the DN is busy, busy tone will be heard.