Instruction manual

Page 1287 of 3156
Features and Services
Direct Inward Dialing Call Forward No
Answer Timer
Contents
The following are the topics in this section:
Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1287
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1288
Feature interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1288
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1288
Feature implementation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1288
Task summary list . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1288
Feature operation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1289
Feature description
This feature introduces the Direct Inward Dialing Call Forward No Answer
(DFNR) timer that, when expired, allows an unanswered Direct Inward
Dialing (DID) call to be routed to the attendant after the last stage of Call
Forward No Answer (CFNA) or hunt treatment has been completed (the
maximum number of CFNA or hunt steps is two). The DFNR timer is
customer-defined as a number of ring cycles in LD 15.
The operation of the DFNR option can be overridden or disabled, depending
on the definition of the FNAD option in LD 15. If FNAD has been defined as
attendant (ATT), the DFNR timer is overridden, since unanswered DID calls
are automatically routed to the attendant. If FNAD has been defined as NO,
DFNR is disabled. If FNAD has been defined as Hunt (HNT) or Forward DN
(FDN), the DFNR timer is applied after the last stage of CFNA or hunt
treatment has been completed.