Instruction manual

Page 990 of 3156 China – Attendant Monitor
553-3001-306 Standard 10.00 January 2002
Call Hold, Permanent
Monitoring is not affected if anybody involved in the monitor’s call activates
hold, except for the case of a simple call. For a monitored simple call,
activating hold deactivates monitoring. In all cases, activation of music on
hold deactivates monitoring.
An attendant monitoring a call cannot put the monitored DN on hold. The
attendant pressing the hold key has no effect while monitoring is enabled.
Call Park
If a DN being monitored becomes parked by another party, the Attendant
Monitor feature is deactivated.
Call Trace
If a Call Trace is performed on the attendant, the output will consist of the
existing Call Trace information elements for an attendant loop. In addition,
“MON” will be printed immediately after “ATTN” to indicate that this
attendant is monitoring.
If a Call Trace is performed on any other party involved in the monitored call,
the output will consist of the existing information elements for a DN or trunk,
as well as “MON” being printed immediately before “ACTIVE”.
Call Transfer
If any party at the customer location involved in a monitored call attempts to
activate call transfer, monitoring is immediately deactivated.
Centrex Switchhook Flash
If any set at the customer location involved in the monitored call switchhook
flashes or performs a Centrex switchhook flash, Attendant Monitor is
immediately deactivated.
Conference
If any party involved in a monitored call attempts to activate conference,
monitoring is immediately deactivated.With Attendant Monitor active, the
attendant cannot create a conference without first disabling the Attendant
Monitor feature.