Instruction manual

Page 988 of 3156 China – Attendant Monitor
553-3001-306 Standard 10.00 January 2002
• There is no click sound given to the connected parties upon attendant
connection when the no tone option is configured.
• The tone to the connected parties may or may not be given depending on
the new customer tone option for Attendant Monitor.
• The display (if there is one) on any parties involved in the call does not
indicate that the attendant is monitoring.
Operating parameters
Since Attendant Monitor is based on Busy Verify and Barge-In, it has the
same restrictions which apply to Busy Verify and Barge-in unless otherwise
stated in this feature description.
This feature has been developed exclusively for use in China.
Attendant Monitor is strictly a standalone, same-customer feature which is
not supported over networks. A customer equipped with the Attendant
Monitor feature can only monitor a DN or trunk defined for that customer
without going over the network.
The toggle function between having a one-way speechpath and a two-way
speechpath during monitoring is not supported.
This feature is not supported for attendants monitoring other attendants.
Monitoring an M2216 or M5317 is not supported.
The attendant may be blocked from monitoring a DN or trunk due to a limit
on the number of conference timeslots.
Feature interactions
Attendant Barge-In
When China (CHINA) package 285 is equipped, the normal operation of
Barge-In changes slightly. The repeatable tone is now configurable with the
(TOA)/TOD option in overlay 15.
If an attendant is monitoring a trunk, a second attendant defined at the same
customer location is blocked from Barging In to any trunk involved in the
monitored call.