Instruction manual

Page 987 of 3156
Features and Services
China – Attendant Monitor
Contents
The following are the topics in this section:
Feature description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 987
Attendant Monitor Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 987
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 988
Feature interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 988
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 992
Feature implementation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 992
Task summary list . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 992
Feature operation . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 993
Monitor a DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 993
Monitor a Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 994
Feature description
Attendant Monitor Function
Attendant Monitor is a customer defined option which allows the attendant to
monitor, in listen only mode, any established call involving a set or trunk on
the customer’s switch with or without the connected parties being aware that
monitoring is taking place (depends on the configuration of the customer tone
option).
The differences between the existing Busy Verify and Barge-In features and
the Attendant Monitor feature are the following:
• Attendant Monitor provides a listen only path for the attendant.