Instruction manual

Page 1224 of 3156 Departmental Listed Directory Number
553-3001-306 Standard 10.00 January 2002
Call Forward Busy
Call Forward No Answer
Call Forward
Call Forward No Answer to the attendant and Call Forward Busy operate like
Call Forward to 0, and are routed to any idle Attendant Console in the
customer group.
Centralized Attendant Service
LDN calls are not screened for Centralized Attendant Service (CAS). When
a CAS key is pressed at a CAS remote Attendant Console, LDN calls will be
handled at the CAS main as if the DLDN feature did not exist.
Console Operations
DLDN is a way of directing attendant calls. The feature has some similarities
to MTS, but it overrides Multi-tenant Service (MTS) and is therefore not
affected by Console Presentation.
Directory Number
With the Network-Wide LDN feature, telephones using DLDN have access
to two additional LDNs, even though DLDN is not supported over a network.
Interdepartmental Attendant Transfers
Interdepartmental Attendant Transfers operate normally, except that if there
is a recall, it will be to the appropriate department rather than to the last
attendant that extended the call.
Listed Directory Numbers, Network Wide
Departmental LDN is not supported over the network; however, this feature
does provide two more LDNs for the DLDN feature.
Multiple Console Operation
Departmental Listed Directory Number (DLDN) supports the assignment of
63 consoles per DLDN.
Network-Wide Listed Directory Number
DLDN is not supported over a network; however, Network-Wide LDN
provides two additional LDNs for DLDN.