Instruction manual

Console Presentation Group Level Services Page 1191 of 3156
Features and Services
If the attendant goes into Night Service while a call is parked, the recall is
presented to the Night DN defined for that CPG. If an attendant goes into
Night Service while the recall is in the attendant queue, it stays in the
attendant queue until the call is abandoned.
Tenant access checking between the set (A) who picks up a parked call and
the party (B) who parked the call, is enforced as follows:
• If B is a set, tenant-to-tenant access must be allowed between A and B.
• If B is an attendant, A and B must belong to the same CPG for tenant-to-
tenant access.
• If access is denied, set A (who intends to pick up the access-denied
parked call) receives a blocking tone.
Network-Wide Listed Directory Number
CPG does not work with the network part of Network-Wide Listed Directory
Number (LDN) because CPG is not supported by Network Attendant Service,
which the network part requires. This feature does, however, provide two
additional LDNs for each Console Presentation Group.
Night Key for Direct Inward Dialing Digit Manipulation
The Day/Night table can be activated with the DRC key by any attendant in
the Console Presentation group.
Feature packaging
Console Presentation Groups (CPGS) package 172 requires:
• Multi-Tenant Service (TENS) package 86.
Feature implementation
Task summary list
The following is a summary of the tasks in this section:
1 LD 93 – Enable Console Presentation Group (CPG).
2 LD 93 – Assign Attendant Consoles to a presentation group.
3 LD 93 – Assign tenants to an attendant group number.