Instruction manual

Page 1190 of 3156 Console Presentation Group Level Services
553-3001-306 Standard 10.00 January 2002
• Listed Directory Numbers (LDN)
Each CPG allows four LDNs.
• Night Service (NSVC)
Each CPG can go into Night Service mode independent of the other
groups.
• Recorded Announcement (RAN)
Each CPG can have its own recorded overflow announcements.
Operating parameters
Console Presentation Group (CPG) services and Departmental Listed
Directory Numbers (DLDN) are mutually exclusive at the customer level.
That is, DLDNs can be equipped on the same system with Console
Presentation Groups (CPGs), but not enabled for the same customer group at
the same time.
Feature interactions
Attendant Administration
Attendants can dial the access code and activate the Administration mode. In
this mode, they can modify the configuration of any telephone for this
customer.
Attendant Secrecy
The Secrecy option specified for a customer applies to all attendants for that
customer.
Attendant Supervisory Console
The supervisory console specified for a customer belongs to one CPG. In the
Supervisory mode, ICI indicators show only the information for ICIs in that
CPG. Thresholds specified in the Customer Data Block apply only to the CPG
where that console resides, and do not effect any other CPG.
Call Park
Parked calls recall to the attendant who parked them. If that Attendant
Console goes into Position Busy mode, the call recalls to an attendant in the
same CPG as the original.