Instruction manual

Page 1188 of 3156 Console Operations
553-3001-306 Standard 10.00 January 2002
Queue Thermometer
LD 15 – Configure the Queue Thermometer feature.
Feature operation
No specific operating procedures are required to use this feature.
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- OPT (PSD) PSA Presentation Status selection allowed (denied) on
Attendant Consoles.
(CUI) MTI ICI lamps show Multi-tenant Service (MTS) Attendant
Console Group (AGP) information for incoming calls.
(RECO) RECA Attendant calls will be redirected when there is no
presentation status to other consoles in the console group;
RECO when all consoles are busy, RECA when all but one
console is busy.
(NCD) NCA When an Attendant Console Group is in Night Service,
redirection of attendant calls is allowed (denied).
Prompt Response Description
REQ: NEW CHG Add, or change.
TYPE: CDB Customer Data Block.
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- OPT (DRE) DRT Queue thermometer includes (excludes) Inter-Attendant
calls, Recalls and Metered calls.