Instruction manual

Console Operations Page 1187 of 3156
Features and Services
Feature interactions
Console Presentation
Departmental Listing Directory Number
Departmental Listing Directory Number is a way of directing attendant calls.
The feature has some similarities to MTS, but it overrides Multi-tenant
Service (MTS) and is therefore not affected by Console Presentation.
Listed Directory Numbers, Network Wide
Console Operation makes it possible for each console to select which ICI call
types will be presented to the console. Network wide LDN does not work
with the Console Presentation feature because it is not supported by NAS.
Console Operation can, however, be configured with two additional LDNs.
The queue thermometer indicates how many calls are in the queue for a
certain ICI key. An ICI key can correspond to more than one ICI type. Even
though the ICI type of a call may be different with or without this feature
active, it will not interact with queue thermometer operations.
Feature packaging
Console Operations (COOP) package 169.
Feature implementation
Task summary list
The following is a summary of the tasks in this section:
1 LD 15 – Configure the Console Presentation feature.
2 LD 15 – Configure the Queue Thermometer feature.
Console Presentation
LD 15 – Configure the Console Presentation feature.
Prompt Response Description
REQ: NEW CHG Add, or change.
TYPE: ATT Gate opener.