Instruction manual

Page 2022 of 3156 Meridian 1 Attendant Console Enhancements
553-3001-306 Standard 10.00 January 2002
When an emergency code call is placed in the attendant queue, a maximum
of a two second delay may occur before Priority Buzzing begins.
Each DLDN that is configured as an emergency code number decreases one
customer LDN.
When an Attendant Console is service changed in Overlay 12 while it is
active, the Attendant Console goes into a Position Busy state. In this case,
Priority Buzzing stops for any buzzing emergency code call waiting in the
attendant queue. If the Attendant Console leaves the Position Busy state while
the emergency code call is still waiting in the attendant queue, the console
receives Priority Buzzing.
If a new LDN ICI key is configured for the Customer, Priority Buzzing is not
provided for the emergency code calls that are already waiting in the
attendant queue. The console receives Priority Buzzing for new emergency
code calls placed in the attendant queue.
If a new DLDN group is defined at the LDBZ prompt, Priority Buzzing is not
provided for the emergency code calls that were already waiting in the
attendant queue. When a new emergency code call is inserted in the attendant
queue, however, Priority Buzzing is provided if the corresponding LDN ICI
key is configured.
If an Attendant Console is removed from its LDN group while an emergency
code call is waiting in the attendant queue, Priority Buzzing is stopped. The
status of the LDN ICI key lamp remains the same. Also, the Attendant
Console loses its presentation status.
If the ICI key and the LDBZ/IDBZ prompts are not configured appropriately,
there may be calls waiting in the attendant queue that are not providing
Priority Buzzing to any consoles. If, through service change, the ICI key and
the IDBZ/LDBZ prompt are then configured appropriately, Priority Buzzing
is still not provided until another valid call enters the queue or the appropriate
attendant enters the Position Busy state and then leaves the Position Busy
state.
When an Attendant Console is added to an LDN group, Priority Buzzing is
not provided to the console for the emergency code calls that are already
waiting in the attendant queue. The console only receives Priority Buzzing for
new emergency code calls inserted in the attendant queue.