Instruction manual

Meridian 1 Attendant Console Enhancements Page 2021 of 3156
Features and Services
When an IADN call is placed in the attendant queue and waits for a console
that is already being buzzed (Recall Buzzing, Attendant Emergency Codes
Priority Buzzing, or another IADN call Priority Buzzing) Priority Buzzing is
not provided immediately.
Priority Buzzing is not provided when an IADN call is presented to an idle
Attendant Console with normal buzzing.
IADNs cannot be configured as an Attendant Alternative Answering (AAA)
DN, Attendant Overflow Position (AOP) DN, or Night DN.
Data calls to an IADN are not supported.
An IADN can be configured as a valid intercept computer DN.
An attendant cannot place a call to another attendant on the same node by
dialing the attendant’s IADN. If an attendant tries to do this, an overflow tone
is given.
Attendant Emergency Codes
All existing limitations/interactions of the DLDN feature apply to emergency
code calls.
Attendant Emergency Codes functionality is supported on digital Attendant
Consoles (M2250) only.
The DLDN package must be equipped and enabled in order for Attendant
Emergency Codes to function.
Attendant Emergency Codes functionality is supported at a customer level
only.
A DLDN group may contain any type of Attendant Console; however, only
digital consoles receive Priority Buzzing.
When the Attendant DN 0 is called, the call is routed to only those Attendant
Consoles belonging to the LDN group. Dial 0 and Slow Answer Recalls are
not treated as emergency code calls, and no Priority Buzzing is provided,
regardless of how the LDBZ prompt is defined.