Instruction manual

Malicious Call Trace Page 1965 of 3156
Features and Services
Automatic Call Distribution (ACD) Emergency Key (EMR)
The Malicious Call Trace feature operates in a similar manner to the
Automatic Call Distribution (ACD) Emergency Key (EMR) feature when
conferencing a recording. In this enhancement, the ACD set can activate both
the Malicious Call Trace and ACD EMR features.
Called Party Control Option
Prior to this feature, the Called Party Control (CDPC) option was not
supported for conference calls. The CDPC option is now supported if the
conference contains exactly one recording trunk, one MCT activating party
and one other trunk. This is done to make the recorder transparent to the user.
The CDPC option remains unsupported for all other conference calls.
Centrex Switchhook Flash
Interaction with the Centrex switchhook flash results because the flash range
is changed for this feature. Communication to the CO (trunk hook flash) is
performed by using the Centrex switchhook flash feature base code. The
enhanced range is available for the Centrex switchhook flash.
Collect Call Blocking
If a station activates Malicious Call Trace (MCT) while the Collect Call
Blocking answer signal is being sent, MCT activation is ignored. This also
applies to the case when MCT is activated from a remote node.
Conference Call
If MCT is activated during a conference, the trace record shows the
conference number and the conference loop number. Trace records are
printed for each party involved in the conference. The originator of the call’s
trace record is printed first.
History File
If the SDI port is defined as an MCT user in LD 17 or the SDI port as a
maintenance (MTC) user in LD 17, the MCT records can be stored in the
History File. If MCT and MTC users are both defined on the TTY in LD 17,
MCT records can also be stored in the History File.
Malicious Call Trace DN/TN Print
If the option MCDC (in LD 15) is set, a second line is added in the MCT
reports to show the DN of both parties of the call. If Calling Line
Identification (CLID) is available, it is printed in the second line.