User guide
12
Use your Online Account to:
• Top-up
• Change your rate plan
• Activate Features
• Sign up for a Prepaid monthly plan
• Change your account information
To add online account management:
• Dial #TALK (#8255) from your wireless or
1 888 283-1873 from your home phone
• Use 1234 as your default password
(if you have not reset it)
• Press 4 to access add/delete features
• Press 5 to add online account
• After adding online account, follow the instructions to get your
temporary password to log in online
How to retrieve your password (if you have
already added online account):
• Dial #TALK (#8255) from your wireless or 1 888 283-1873
from your home phone
• Press 4 to obtain your temporary password
• You can also get your temporary online account password when
you activate your phone. This can be done in store or by calling
1 800 806-5819.










