Installation Sheet

Warranty Performance: In the event of any malfunction or defect covered under the terms of this

warranty, a Factory Authorized Service Agent of MTI Baths will repair the MTI product. To obtain

service, contact the MTI Service Department for an agent in your area and issuance of a service order

number. No work/payment will be made without an authorized service order number. There will be no

charge for parts, labor or freight costs for parts necessary to repair the tub under warranty. Written

notice of any malfunction or defect must be given within ten days of the time the malfunctions were

discovered, and must be accompanied by proof of purchase. Notice must be given to MTI Baths, 670

N. Price Road, Sugar Hill, GA 30518, Attn: Service Department. MTI reserves the right to inspect the

malfunction or defect on site and repair or replace the unit at our discretion.

Acts Invalidating Warranty: Inspecting the unit prior to installation is the responsibility of the installer(s)

or person(s) acting on behalf of the product owner. They are responsible for ensuring that the unit is free of

defect or damage. Our shipping container advises the installer of this responsibility. MTI is not responsible

for failure or damage that should have been discovered, repaired and avoided by proper inspection and

testing prior to installation. Damage that occurred in transit is the responsibility of the carrier. The consignee

must open and inspect the unit for damage when it is delivered. If the unit is damaged, this must be

reported immediately to both the seller and the carrier in writing and an inspection must be requested. In

the event that the carrier fails to respond, report such response to both the seller and the carrier. Any freight

claims must be filed within ten business days. It is the responsibility of the installer, contractor, or user to

install/bed the unit properly allowing for access for service. Access must be provided to each air blower

and/or electrical equipment on your tub. The access panel(s) must have a minimum size of 16”x14” for

installation and future servicing of the equipment. MTI Baths, Inc. will not authorize any service unless

clear access is available. Access from a crawlspace or incomplete access to all equipment may result

in warranty claims being denied. Unit must be water tested for leaks prior to final installation. Damage,

including chips or scratches, occurring to the unit during installation is the responsibility of the installer and

after installation is the responsibility of the product owner.

MTI Baths is NOT liable for incidental or consequential damage, loss of time, inconvenience,

incidental expenses, labor or material charges or any other costs related to the application of this

warranty. Never leave a filling or full bath unattended.

Disclaimers: MTI Baths is not responsible for incidental or consequential damages/losses from any cause

such as water damage to carpeting, floors or ceilings. Optional equipment not manufactured by MTI or

installed by MTI is not covered. Damages or defects that should be detected before installation are not

covered. The limited warranty does not include labor, transportation, or other costs incurred in the removal

and/or reinstallation of the original unit or replacement unit. Costs related to obtaining access for repair are

not covered. The foregoing warranty is EXCLUSIVE and in lieu of all other warranties, including any other

warranty of quality, express or implied, and including any warranty of merchantability, or any warranty of

fitness for any particular purpose.

Customer Service: To verify coverage or request service, please contact the MTI Service Department

at 800-783-8827. Please have serial or registration number available.