Installation Sheet

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MTI COMMERCIAL WARRANTY
MTI WHIRLPOOL, AIR TUB AND SOAKING TUB COMMERCIAL WARRANTY
This warranty is effective for all MTI acrylic whirlpools, air tubs, soaking tubs manufactured after February 1, 2006,
and is in lieu of all other warranties. Warranty coverage begins on date of purchase (regardless of installation
date). MTI Baths, Inc. provides a limited warranty to the original purchaser for commercial, rental or multi-family
applications. Tubs are warranted only when installed in a climate-controlled environment according to the
instructions contained in our manual. Previously used display or floor models do not carry any warranty coverage.
Whirlpool, Soaking, & Air Tub Warranty: MTI warrants our Designer Collection whirlpool and soaking tub
products for 2 years. The non pro-rated warranty covers the tub shell and most standard factory-installed
components, including pump, motor and standard plumbing against defects in material or workmanship. All
other components, even those included in MTI packages are subject to the MTI One-Year parts warranty
described below. Components covered for parts only include, but are not limited to, on/off controls,
transformer boxes, neck jet pillows, low water sensors, solenoid valves & LED lights. MTI warrants all
Designer Collection air tubs with Air Massage thermo-air massage system for 2 years. The warranty
covers the tub shell and blower. All controls and mechanisms are subject to the MTI One-Year Parts only
warranty described below. The bath must be water tested for operation and leaks prior to final enclosure
of the unit. Failure to do so will void warranty. If a problem is discovered after the final enclosure, MTI
will not be responsible for the cost of removing or reinstalling the tub, or for costs associated with any adjacent
materials. Proper drain installation is the responsibility of the installer. MTI’s warranty does not cover drain leakage
One-Year (Parts Only) Warranty: MTI warrants options, accessories and all other components not specifically
listed above for one year for parts only against defects of material or workmanship. Components covered for
parts only include, but are not limited to: on/off controls, transformer boxes, neck jet pillows, low water sen-
sors, solenoid valves & LED lights. Replacement parts shall assume the remaining warranty period of the parts
replaced. Replacement parts are subject to availability, and may differ from those originally supplied. MTI can not
guarantee that parts currently in use will be available in the future. Changes in materials, parts or specifications
are not valid reasons for product refusal or replacement under warranty claims. Grab bars and additional/special
order trims are specifically excluded from this warranty. Valves and accessories installed and sold by MTI carry
their own warranty from their original manufacturer. MTI does not warrant valves and accessories. Check with
MTI for details.
Radiance
®
Warranty: MTI warrants Radiance for two years, parts only, against manufacturing defects. If the
control box or keypad fails within the two year period, MTI will send replacement parts out at no charge. In the
unlikely event that the electrical heating grid fails within the two year period, MTI Baths’ only obligation is to
refund the purchase price of the Radiance system to the original product owner. Proof of purchase required.
Stereo H
2
O
®
Warranty: MTI warrants the transducer(s) for one year against manufacturing defects to the origi-
nal product owner. Labor or any costs associated with gaining access for repair are specifically excluded from
warranty. Proof of purchase required.
Return of Warranty Card: The warranty registration card must be filled out by the purchaser within one hun-
dred twenty days from purchase and mailed to MTI Baths in order for this warranty to take effect. Or register
online at mtibaths.com/support/online-warranty.
Warranty Limitations:
The warranty is void if unit is not water tested for operation and leaks and inspected prior to final
enclosure. The MTI warranty does not cover defects, damage, or failure caused by common carrier, installer,
user, or other person.
Chips, cracks, and scratches are damages, and are NOT covered under warranty, however, they may
be repaired by a qualified technician at the owner’s/user’s expense. Damages or defects that should
be detected before installation are not covered.
MTI Baths is NOT liable for incidental or consequential damage, loss of time, inconvenience, incidental expenses
or material charges or any other costs related to the application of this warranty.