User guide

Page 167
Confidential TRX, Inc.
Search for an Incident
If you do not have the incident number, you can search for any incidents that have been created by
anyone in your company. Follow the steps below to search for an incident:
1. Click on the Incident Search tab.
2. Enter one or more of the following (this will depend on what information you have to search
with/for):
 Search Comments – enter the search comments to pull up an incident that includes
those comments.
 Date Range – enter a date range (start & end date). This will search for incidents that
were created by someone in your company within those dates.
 Search Incident Number – enter the incident number if you have it.
3. Click on the Search button. This will display the incident or a list of incidents that match the
search criteria.
List of incidents
that match the
search criteria.