User guide
ManageEngine Firewall Analyzer :: User Guide 
33 
Zoho Corp. 
Icon 
Description 
'Receiving Syslog Packets. _ packets received' message appears. Below that 
there is a Capture Filter : option with Host IP Address and Port. This capture 
filter will help you to watch the live syslogs from the filtered host and port. In the 
case, since you clicked from a specific device, the specific Firewall device 
information is loaded in to it by default. The fields of the syslog packets displayed 
are: Source, Destination, Port, and Message. 
Note:If you click Live Syslog Viewer and you get the following error message 
'Unable to open interfaces for listening syslogs', then carryout the steps given 
below: 
If the installation is on Linux OS, assign SuperUser permission to fetch the Syslog 
packets. 
If the installation is on Windows OS, execute the PacketCapture.bat file present 
in the <Firewall Analyzer Home>/bin directory and restart Firewall Analyzer to 
view the live packets.  
Unknown Packet details - No Unparsed Records. No unknown packets or 
unsupported log formats have been received by the server  
Unknown Packet details - The unparsed records are displayed in the table. 
Unknown packets have been sent to the server. Details such as, Device Name, 
SysLog server, SysLog Port, Record Format, Notification, and Delete are 
displayed. 
There is also a note 'Click here to check your Firewall configuration.' 










