User guide

ManageEngine Firewall Analyzer :: User Guide
267
Zoho Corp.
5. How to increase the time limit of web client time out?
To increase the time limit of web client time out, follow the steps given below:
• Shutdown/stop the Firewall Analyzer application
• Rename/remove the C:\ME\Firewall\server\default\log directory into
log_old directory.
• Change the "session-timeout" value (default value is 30 minutes) as per
your requirement (say 60 minutes), in the two files given below and save
the files,
o C:\ME\Firewall\server\default\conf\web.xml
o C:\ME\Firewall\server\default\deploy\jbossweb-
tomcat50.sar\conf\web.xml
• Restart the Firewall Analyzer Server.
The above changes will affect all the web clients connected to the FWA server.
Alternatively, you can install the "Auto IE Refresher" in your machine for IE
browser and monitor the pages from your machine.
Reference pages:
http://www.softpedia.com/get/Internet/Other-Internet-Related/Auto-IE-Refresher.shtml
http://www.download.com/AutoRefresher-for-IE/3000-12512_4-10293579.html
Installation [ Show/Hide All ]
1. Firewall Analyzer displays "Enter a proper ManageEngine license file"
during installation.
This message could be shown in two cases:
Case 1: Your system date is set to a future or past date. In this case, uninstall
Firewall Analyzer, reset the system date to the current date and time, and re-
install Firewall Analyzer.
Case 2: You may have provided an incorrect or corrupted license file. Verify that
you have applied the license file obtained from ZOHO Corp.,
If neither is the reason, or you are still getting this error, contact
[e-mail]
2. When I try to access the web client, another web server comes up. How is this
possible?
The web server port you have selected during installation is possibly being used
by another application. Configure that application to use another port, or change
the Firewall Analyzer web server port.