User guide
ManageEngine Firewall Analyzer :: User Guide 
185 
Zoho Corp. 
How to group the unassigned Protocols 
Generally used protocols like Mail, Web, FTP, Telnet, etc., have been configured as 
Groups. However, the unknown protocols can be grouped as per your requirement. 
1.  Click on the 'Unassigned' in protocol group under Traffic Statistics, which shows 
all the unknown protocols. 
2.  Click on Assign and Select 'All' under Hits and select the 'Multiple Selection', 
which lists all the unassigned protocols. 
3.  Select the protocols and group it under protocol group and assign the appropriate 
protocol. 
4.  If you do not find a protocol group, click on the 
 sign to add a new protocol 
group. 
Once you configure the protocols to protocol groups, you will not receive any unassigned 
protocol after the time of assigning. Once you assign the protocols, the reports will show 
the assigned protocols only from the assigning time. Hence, in the reports generate 
earlier to the protocol assignment, you will see only the unassigned protocols and in the 
upcoming reports, you can find the newly assigned protocols under their appropriate 
protocol group. 
If you are not sure of the protocols, which needs to be assigned, kindly check the 
application that uses the port/protocol. You can also check the raw log in the <Firewall 
Analyzer Home>\server\default\archive\<firewall IP address> folder. 










