System information

Make sure your Windows time zone is correct for your current time zone and that
the Automatically adjust clock for daylight saving changes checkbox is set
correctly. Go to the Date & Time tab and make sure the current time is correct.
Then click OK to save your settings.
In Outlook, select T
ools, Options, go to the Preferences tab, and select Calendar
Options. In the Calendar Options dialog, select Time Zone to open the Time Zone
dialog. Make sure the settings for your time zone and daylight saving time adjust-
ment match your Windows settings. If you make any changes, click OK three times
to save them.
Q: Old reminders I’ve dismissed in the past keep popping up when I start
Outlook. How do I get rid of them?
A: Sometimes the Reminders folder becomes corrupted or confused. A few Outlook
command-line startup switches may be able to fix this problem. To start Outlook
with a command-line switch, select Start, Run. In the Run dialog, type
Outlook.exe
followed by a space and then the switch you want to use. Then press Enter.
First, try starting Outlook using the
/cleanreminders switch. Open the Run dialog as
just described and type
Outlook.exe/ cleanreminders. If that doesn’t fix the problem,
try starting Outlook with the
/cleanfreebusy switch. If neither of these switches fixes
the problem, try starting Outlook with the
/resetfolders switch.
Q: Reminders aren’t firing at all, or when I dismiss my reminders, they
only snooze for a while. How do I fix this problem?
A: Reminders fire only on items that are in the default Inbox, Calendar, Tasks, and
Contacts folders. If the reminders are for items in any other folder, they do not fire;
the items turn red when the reminders are due.
If the reminders are for items in the default folders, try starting Outlook using first
the
/cleanreminders switch, then the /cleanfreebusy switch if the /cleanreminders
switch doesn’t work, and finally the /resetfolders switch if the first two switches
don’t work. See the instructions for starting Outlook using a command-line switch in
the previous answer to see how to use command-line switches.
Folder and Data File Problems
Q: When I try to display one of my Outlook folders, I get an error message.
How can I view this folder?
A: This problem is usually due to a corrupted view for the folder. Start Outlook using
the
/cleanviews command-line switch to fix this problem. To do so, select Start, Run.
In the Run dialog, type
Outlook.exe/ cleanviews and then press Enter. All your custom
views will be lost, but you should be able to view your folder.
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ABSOLUTE BEGINNER’S GUIDE TO MICROSOFT OFFICE OUTLOOK 2003
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