System information

5. If your ISP requires different settings for the incoming and outgoing servers,
set the Log on using Secure Password Authentication (SPA) checkbox
to the settings required for your incoming server.
6. Select the More Settings button and select the Outgoing Server tab.
7. Check the My outgoing server (SMTP) requires authentication check-
box and then select the Log on using option. Enter your username and
password; then check the Remember password checkbox if you want
Outlook to remember your password. Check or uncheck the Log on using
Secure Password Authentication (SPA) checkbox to match the settings
required for your outgoing server.
8. Click OK, then Next, and then Finish to save your changes.
Q: Why do e-mails I send to people who don’t use Outlook have a
Winmail.dat attachment?
A: You are sending your e-mails to those people using Outlook Rich Text format.
These e-mails use a
Winmail.dat attachment to contain all the Rich Text formatting
information for the e-mails. If someone is using an e-mail client that doesn’t under-
stand this format, the
Winmail.dat attachment remains in the e-mail and the format-
ting is lost. E-mail clients that understand Rich Text formatting automatically apply
the formatting information and don’t display the
Winmail.dat attachment. Use either
HTML or Plain Text format when you send e-mail to people who don’t use Outlook.
Q: When I start typing a name in an e-mail address field, Outlook uses an
incorrect or old e-mail address or name for AutoCompletion. How can I
get rid of this incorrect entry in the AutoComplete list?
A: Select the entry and press the Delete key. If all the suggestions you receive are
always incorrect, close Outlook and use Windows Search to find a file with the
extension
.NK2 and delete that file. To find the .NK2 file, click Start, Search to open
the Windows Search dialog. Click All files and folders and enter
*.NK2 in the
search text field. Scroll down the search criteria pane until you see More advanced
options and click on the double down arrow button to open the advanced options.
Check the Search hidden files and folders and Search subfolders checkboxes;
then click Search to begin the search.
Highlight any
.NK2 files that are shown in the search results and press the Delete
key to delete those files. Click Yes to confirm you want to delete those files.
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