User manual

By clicking the Send button the built-in mail client will generate a template request with attached

compressed log files and then send it to the Paragon Support Team.

Log Files

Log files are simple textual files that can be opened by any text editor. There are several log files

automatically generated by the program:

Stubact.log

Contains in-depth information on parameters and performance of all

operations carried out by the program

Pwlog.txt

Besides brief overview on operations it also contains detailed

information about the state of all hard disks

Cdb.log

Contains low-level information on the CD/DVD devices used in the

system

BioNTlog.txt

or Bio95log.txt

It is an OS-dependent supplementary log file derived from Bioxx.dll. It

may contain valuable information on Windows family operating

systems

Log files do not contain any confidential information on the operating system

settings or the user documents.

The Send Log Files function is only available when outgoing mail server (SMTP)

and the user e-mail address are properly set. To learn more about it please

consult the Settings Overview chapter

View Logs

With a handy dialog you can study logs on any operation carried by the program. To make this job

as easy as possible, all the information is structurally divided, besides there is the possibility to see the

disk layout before and after an operation, what is very convenient.

In order to view logs on carried out operations call the View Logs dialog in the Main Menu: Tools >

View Logs…