Technical information

Polycom CMA System Release Notes
Version 5.3
7
Installation and Upgrade Notes
Installation of new Polycom CMA systems is managed through Polycom
Global Services. For more information, please contact your Polycom
representative.
Before installing or upgrading a system to this release, carefully review the
following notes:
• Only Polycom CMA systems running version 5.0 can be upgraded to
version 5.3.
• If you receive a new Polycom CMA system with version 4.
x installed, you
must re-image the system to version 5.3.
• If the Polycom CMA system being upgraded is configured to Use Single
Sign on (Integrated Windows Authentication), verify that the domain
name used for integration is the primary domain name and not an alias.
The Polycom CMA system no longer supports a domain name alias in this
field.
• The Polycom CMA system upgrade package is an
.upg file, not a .cab file
as indicated in the upgrade guide.
• If, as part of the Polycom CMA system upgrade, you will also be
upgrading your Microsoft SQL Server 2005 to Microsoft SQL Server 2008,
we recommend you upgrade the Polycom CMA system first and then the
Microsoft SQL Server, as follows:
a Do the full Polycom CMA system upgrade.
b Shut down the Polycom CMA system (both servers when in a
redundant configuration).
c Upgrade Microsoft SQL Server.
d Bring up the Polycom CMA system (both servers when in a redundant
configuration).